- Leverage technology to improve library services
- Organize migration from print to electronic collections.
- Redevelop library space as an informal learning space.
- Continue developing library personnel to be more tech savvy, collaborative, and future-focused.
- Initiate the process of migration to digital resources
Establish project plans for digitalization (year 1; reference librarian; cost of staff time)
By December 2015 identify the items to be digitized and create priorities and timelines for the project, so that implementation of the project starts in 2015.
Metrics to measure success: detailed project plans
- Move towards 21st century technology platform
Modernize library computers (year 1; library director; cost of equipment, cost of staff time)
By the end of 2014 upgrade 100% of computers to a modern uniform platform, to create the foundation for leveraging future technologies.
Metrics to measure success: standard established and 100% of library computers meeting the standard
- Improve accessibility of library website
Redesign library website (year 1; IT Volunteer; cost of staff time)
By December 2014 re-design the library website to incorporate on 90% of the functions three or less layers from home page to user information.
Metrics to measure success: number of library website functions that can be reached in 3 clicks or less
- Develop Knowledge Management
Establish standard operating procedures (year 1; library director, reference librarian, circulation manager, purchasing manager; cost of staff time)
By the end of 2014 establish, document and publish 50% of standard operating procedures for the circulation desk, acquisitions, library director and reference librarian.
Metrics to measure success: online manual for procedures
Improve business continuity by implementing cross training and professional training for staff (Director, Librarian, Purchasing Manager, Cataloguer, ILL, Circulation Manager, Circulation Desk Attendants; cost of staff time, cost of training)
To support business continuity identify and implement cross training for 50% of the staff members.
Metrics to measure success: creation and implementation of a plan
Library as Informal Learning Space
Redesign and re-purpose technical services area (June 2014, Library Director and staff; cost of redesign)
By June 2014, set up classroom space, book repair station and staff offices in former technical services area so that it support s lean process and work flows for library staff and supports a flexible space for library events or classes.
Metrics to measure success: space redesign and function.