Lean enables us to do less and accomplish more:
- streamline our processes
- improve services
- increase customer satisfaction
- increase employee satisfaction
- build capacity for enrollment growth
- conserve resources
- have fun
Lean is all about continuous improvement — and we want everyone to be a part of it.
In the spring of 2012 we had faculty from Winona State, a leader in Lean for Higher Education, come to campus and train 23 people to be “Educational Lean facilitators” — including most of the Executive Council as well as staff and faculty members, with a good number of our younger staff.
Since then, our trained facilitators conducted 10 Lean events in such diverse areas as:
Meeting room reservations
Student career counseling