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Educational Lean
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Lean at MUM    
Lean enables us to do less and accomplish more:

- streamline our processes
- improve services
- increase customer satisfaction
- increase employee satisfaction
- build capacity for enrollment growth
- conserve resources
- have fun

Lean is all about continuous improvement — and we want everyone to be a part of it.


In the spring of 2012 we had  faculty from Winona State, a leader in Lean for Higher Education, come to campus and train 23 people to be “Educational Lean facilitators” — including most of the Executive Council as well as staff and faculty members, with a good number of our younger staff.

Since then, our trained facilitators conducted 10 Lean events in such diverse areas as:

    Student complaints
    Donations processing
    Academic governance
    Meeting room reservations
    Student career counseling
    International Admissions

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